FAQ

Below you will find the answers to questions we get asked the most often. If you can’t find what you are looking for then then please give us a call on 0800 234 3830.

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Q

Do you offer a free quote?

 

A

Yes we do. All our quotations are offered free of charge and on a no obligation basis.

Q

Will we need drainage for our new driveway?

 

A

Each project has its own set of requirements and will most likely need grid drainage to channel water to your existing drains. Our professional team will assess the most efficient solution for your needs so please contact us today to arrange a site visit.

Q

Do you guarantee your work?

 

A

Yes. All our works are covered by a 10 year product warranty and a 5 year workmanship guarantee. In addition all the products we use comply with the latests British Standards (BS EN1339:2003).

Q

How long will it take to start my new driveway?

 

A

We will do our best to respond to your enquiry on the day we receive it and then dispatch one of our professional surveyors to visit and discuss your requirements in person. Usually we’re able to inspect the project within 1 – 2 days!

Q

How long does it take to fit a driveway?

 

A

A regular size family home driveway will take between 3 – 4 days to lay, depending on the weather! Please also keep in mind that with some material options we also recommend new driveways are left to ‘cure’ for another few days before use.

Q

Can you provide customer references?

 

A

We are delighted to have served hundreds of satisfied customers who’s reviews you can read here as well as on the likes of Checkatrade and Which. If you would like more customer references or testimonials we can gladly supply.

Q

What is a permeable driveway?

 

A

A permeable driveway or patio is where blocks are laid with wider spacing to allow water through to soak away underneath.

Q

Will we need planning permission?

 

A

Each council has slightly different regulations but as a general rule planning permission is not usually necessary when updating your driveway. In the case of a new project, if water is being diverted to public drains, the council may need to be contacted to discuss. Our team is fully trained in this area and will be able to answer any specific questions you have to ensure the smooth delivery of your project.

Q

Why do driveways sink?

 

A

Driveways sink for many reasons. The main one being the area has not been dug out correctly or deep enough. Sometimes the choice of materials used are incorrect, the sand might be the wrong type or laid too deep. The edges and front are not properly kerbed or have enough concrete to hold everything in place. If your current driveway is sinking please contact a member of the team who can help discuss the available solutions.

Q

What maintenance will my driveway need?

 

A

Usually very minimal maintenance is needed for the first 3 years after fitting a new driveway or patio. After this an annual brush, wash and possibly replenishing sand or sealant is advisable. Diamond Services are able to advise on what will be required for your specific project.

 
 
 
 

Get A Quote

We have built our reputation on delivering an excellent standard of workmanship at competitive prices. Call us or email us now for our latest pricing.

Please enter your details into this form and we will aim to come back to you within 24 hours with a phone quote for your driveway, block paving, landscaping or home improvement requirements.

Resin Bound Driveways

Our Resin Bound Surfacing Systems offer a more decorative alternative to traditional paving of driveways.

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Patios & Landscaping

Our specialist in-house teams for patios, landscaping, turfing and fencing are on hand to create your ideal garden.

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Block Paving Driveways

Block Paving is one of the most beautiful, practical and durable ways to pave your driveway or patio.

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Tarmac & Asphalt Driveways

We have unrivalled experience in tarmac and asphalt for driveways, car parks and forecourts.

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Our Partners

Diamond Services Group is proud to be associated with the following trade bodies, suppliers and quality trade directories . We see this as a testament to our continued exceptional standards of service and workmanship.